Privacy Policy

Privacy Policy operates (“Website). This page informs you of our policies regarding the collection, use and disclosure of the information (personal) we collect and receive from users of the Website. This Privacy Policy(‘Privacy Policy ’) applies solely to information collected by this website. We take our obligations regarding your privacy seriously and have made every effort to draft this Privacy Policy in a manner that is clear and easy for you to understand. Our Privacy Policy respects your right to privacy, and we want you to be aware of how we collect and handle information on each website covered by this policy. We have created this Privacy Policy for (the "Website") in order to demonstrate its firm commitment to privacy. The following discloses Company's information gathering and dissemination practices for the information collected through this Website. We encourage you to read thisPrivacy Policy before using this Website. Your use of this Website signifies that you agree with all terms of thisPrivacy Policy, so please do not use this Website if you disagree with any part of this Privacy Policy. We use your personal information only for providing and improving the Website. By using this Website, you agree to the collection and use of information in accordance with this policy.

This Privacy Policy is effective as of date 15th August 2015. Information collected through This Website is subject to the Privacy Policy in effect at the time the information is collected (unless you consent otherwise as to information related to you). You are advised to check this web page (accessible by clicking on the Privacy Policy link in the footer of this Website) frequently to see recent changes.

Our Privacy Policy explains

Company’s Collection and Use of Information

 We collect and may store and share personally identifiable information that you knowingly provide to us. For example, we may ask you to provide personally identifiable contact information. The use of the term “Personal Information” in this privacy statement refers to any information which includes personal or material circumstances of an identified or identifiable natural person that includes your name, your telephone number, or your email address from which your identity is apparent or can be reasonably ascertained. We will not share credit card information or social security numbers / adhar card/passport.  If you purchase a product or service, we may ask you to provide additional information such as your credit card information. We will ask you to provide additional information about any service appointment you register and may track your searches and any registrations, claims and ratings/reviews you file on this Website. Finally, in some cases (for example, if you register with us or sign-in on this Website or purchase a particular service). We may also ask you to provide other information including but not limited to such as a personal ID, password, security question and answer, birth date, age, and gender. Your user name, email address and any optional profile information that you elect to associate with your account is referred to herein as your “Profile Information”. Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content. The information we collect includes information you give us, the information we collect from you automatically when you use our services and the information we collect from other sources. We use your personal information only for providing and improving the Website. By using the website you agree to the collection and use of information in accordance with this Privacy Policy. We may use your email address to send you service-related notices (including any notices required by law, in lieu of communication by postal mail). We may also use your email address to send you announcements and information about other products or services (including third party services) that you may be interested in (together, the “Marketing Messages”). You may opt-out of receiving Marketing Messages at any time by following the instructions provided in the Marketing Message. Through your account interface, you may also opt-out of receiving categories of service-related notices that are not deemed by us to be integral to your use of the Service. We may collect and store information, including personally identifiable information, related to your usage of third-party websites that you access through the Websites, including emails that you send through the Website.

If you use this Website or its various applications, you may be required to provide the following information as part of registration: first name, last name, company name, title, address, city, state, zip, telephone, email address, preferred method of contact (email, phone, postal), account number, service and product interest information, and intended use of services. In addition, you may choose to provide additional information relating to yourself or your companies to take advantage of different services available on this Website. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy .

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our Website mainly regarding your desire to see the data we have about you if any, if you wish to change/correct any data we have about you, if you wish to delete any data we have about you or even if you wish to express any concern you have about our use of data. We shall always be obliged and happy to help you in each and every possible way.

We use personal information to allow us to process your service requests, provide access to privileged areas of the Websites, send out newsletters, personalize your visit to our Websites, personalize your use of our Products, and services and enable us to improve the products and services we offer. We may occasionally carry out market research and send you details of services and offers that we think may be of interest to you. If you do not wish to receive such information, please e-mail or, alternatively, when we send you an e-mail, it will contain a provision for you to opt out of receiving any further information from us.

We may also periodically obtain both personal and non-personal information about you. We may also receive some information that may include: updated delivery and address information, purchase history, and additional demographic information.

We may also disclose your information to our legal counsel, governmental authorities or law enforcement agencies if we believe that it is reasonably necessary to do so in order to comply with a law or regulation; to protect the safety of any person; to address fraud, security or technical issues; or to protect rights or property. Therefore in order to comply with the same, if we are under a duty to disclose or share your personal data then we may disclose your information to a relevant authority and this may mainly include for the purposes of fraud protection and credit risk reduction. Therefore any disclosure of personal information will be strictly controlled and made fully in accordance with current legal provisions. We take appropriate security measures (including physical, electronic and procedural measures) to help safeguard your personal information from unauthorized access and disclosure. We use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information. We want you to feel confident using our Website. Although we may take steps but no systems shall be completely secured. Users should also take care with how they handle and disclose their personal information and should avoid sending personal information through insecure email.

Roots `Innovation Labs Pvt Ltd is committed to Transparency

Cookies – Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web website and stored on your computer’s hard drive. It is mainly a small data string our server writes to your device’s internal drive that contains your unique User ID for this Website. Cookies help us to identify new and returning users to this Website. We do use cookies to store information such as your personal preferences when you visit our website. This could include only showing you popup once on your visit, or the ability to login some of our features, such as forums. Therefore we use technologies like cookies inorder to provide, monitor, analyse, promote and improve the Service. We may analyse the information derived from these cookies and other technological tools we employ (such as clear gifs/web beacons) and match this information with data provided by you or another party. We may provide our analysis and certain non-personal information to third parties (who may in turn use this information to provide advertisements tailored to your interests), but this will not involve disclosing any of your personally identifiable information. Please note that advertisers that serve advertisements on our Websites may also use their own cookies and other technological tools that are subject to the advertiser's privacy policies, not this Privacy Policy . Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Website. A persistent cookie remains on your hard drive for an extended period of time. If you are concerned about the storage and use of cookies, you may be able to direct your Internet browser to notify you and seek approval whenever a cookie is being sent to your hard drive. You may also delete a cookie manually from your hard drive through your Internet browser or other programs. Please note, however, that some parts of our Websiteare unable to function properly or be available to you if you refuse to accept a cookie or choose to disable the acceptance of cookies. Therefore when you sign in to our Website, we will record your user or member ID and the name on your user or member account in the cookie file on your computer. We also may record your password in this cookie file, if you indicate that you would like your password saved for automatic sign-in. For security purposes, we will encrypt any usernames, passwords, and other user or member account-related data that we store in such cookies. In the case of websites and services that do not use a user or member ID, the cookie will contain a unique identifier. We may allow our authorized service providers to serve cookies from our Website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our website, content and advertising.Cookies can also enable us to track and target the interests of our users to enhance the experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our website. Our Websites may use cookies for user authentication, keeping track of your preferences, promotional campaigns, tracking our audience size and traffic patterns, and in certain other cases. We may include small graphic images in our email messages and newsletters to determine whether the messages were opened and the links were viewed.

Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user’s computer hard drive, web beacons are embedded invisibly on the web pages (or in email) and are about the size of the period at the end of this sentence.

Web beacons may be used to deliver or communicate with cookies, to count users who have viewed certain pages and to understand usage patterns. We also may receive an anonymous identification number if you come to our website from an online advertisement displayed on a third-party Website.

Security –  Although we allow you control over where you share your content and what information is included in your profile and take reasonable steps to maintain the security if the information associated with your account, please be aware that no security measures are perfect or impenetrable. We cannot control the actions of other users with whom you share your content and we are not responsible for third party circumvention of any privacy settings or security measures on the service.

Every security on our Website is treated seriously. The security of your personal information is very important to us, but however as mentioned above no method of transmission over the Internet, or method of electronic storage, 100% secure. While we strive to use commercially acceptable means to protect your Personal Information. We cannot guarantee its absolute security.

We take precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

All personal data exchanged between our servers and your web browser is encrypted using secure sockets layer (“SSL”).

Log Data – Like many website operators we collect information that your browser sends whenever you visit our Website (“Log Data). This Log Data may include information such as your computer’s internet protocol (“IP”) address, browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookie information, pages you have requested and your IP address may also be recorded by us and/or third parties from your browser as set out in this Privacy Policy.

We automatically collect information from your browser when you visit our Website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us and the referring Website address.

We do not transfer to outside parties nor sell, trade personally identifiable information. This does not include who assist us in operating our Website, conducting our business or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we are under the impression and believe that release is appropriate to comply with Law, enforce our website policies, or protect ours or others rights, property or safety. However non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other uses.

Third-party Advertisers and Links to other websites

The advertisements appearing on these Websites are delivered by our advertising partners. They, and the companies they contract with for ad serving, traffic measurement, marketing analytics and ad targeting may place or recognize unique cookies on your browser and use information about your visits to this and other web websites in order to provide advertisements on this Website and other websites about goods and services. The information collected does not include personally identifiable information like your name, address, e-mail address or telephone number. It does include IP addresses, though these are not tied to individual readers' accounts.

Occasionally, at our discretion, we may include or offer third party products or services on our service Website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability of the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these websites. 

These Websites contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites. This privacy statement applies only to information collected by this Website. We encourage our users to be aware when they leave our website and to read the privacy statements of any other website that collects personally identifiable information.

Children’s Information –

We do not knowingly collect information from children under the age of 18 and we do not target our Websites to children under 18 as per the applicable Indian Laws. If we determine that an individual under the age of 18 has submitted information to this website, we will delete that information. We therefore do not request that users provide any personal information through any area of this website that is directed towards children. We may, however, automatically collect certain information regarding users’ visits to this Website (for example, the user’s IP address, the user’s domain name, the user’s user agent, which pages the user visits and for how long, the date and time the user accessed This Website and the referral URL) including areas of this Website, if any, that are directed towards children. Our Website is a general audience website, and we do not knowingly collect personal information from children and therefore we sincerely avoid taking the risks.

This Privacy Policy does not create rights enforceable by third parties or require disclosure of any personal information relating to users of the Website

You may revoke your consent to your information being used by us. We will promptly process your request, but you may continue to receive some communications from us while your request is being processed. Thereafter we may still communicate with you to respond to your new inquiries or in connection with services you have engaged.

Some browsers have a “do not track” feature that lets you tell Websites that you do not want to have your online activities tracked. We currently do not respond to “do not track” signals.

Surveys & Contests

From time-to-time our Website requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this website.


We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.


We partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Changes to Our Privacy Policy and Updates

If we change our Privacy Policy, we will keep posting the necessary changes on this page so that we can make you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy shall be effective when they are posted on this page. Our Privacy Policy may change from time to time and we shall update you regarding the same through this page itself. We shall notify you of any changes by posting the new Privacy Policy on this Website. You are therefore advised to review this Privacy Policy periodically for any changes or to view our most recent Privacy Policy.

The Online Privacy Policy applies only to information collected through our Website and not to information collected offline.

If you feel that we are not abiding by the Privacy Policy you can contact us immediately via telephone number +91888500058 or through an email Therefore if you have any questions, queries or certain issues regarding our Privacy Policy feel free to contact us.

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